BigPurpleCare Family&Friends Support - billed annually

BigPurplePhone is a little different to other mobile phones. We manage the phones much like a fleet. We can locate a lost phone, upgrade and support the phone remotely, and provide a secure callers list. We provide the SIM, and insert it for your client. If they have a phone number they wish to keep we can arrange to port the number over to their BigPurplePhone for them.

The Premuim BigPurpleCare Service is usually included in the monthly $59.90 subscription, however if your client is paying for their BigPurplePhone SIM on their own, then many NDIS and MyAgedCare providers choose to cover the Annual Service with their NDIS or MyAgedCare funds.

BigPurpleCare covers:

• Over the phone support so our vulnerable customers do not need to deal with call centres overseas.
• Help button on the phone for Loved Ones to contact us for technial help
• All our phones have an SOS Emergency button which sends an SMS to emergency contacts with GPS location as well as the option to dial 000. 
• We support the software with upgrades and technical support
• Fleet management - so we don't have the same problems with identifying people either when they call us - a huge benefit for many!
  
• Family&Friends Administration App so the phone can be managed remotely by a Carer
• Additional unlimited licenses to the Family&Friends App for your Contacts so they can video call and photo share with your Loved One.
• GPS Location Service so if the phone is lost, we can assist with locating it's last known position
• Finally, on the BigPurplePhone Family&Friends App you can set reminders for medication.

Only available with a BigPurplePhone Monthly SIM and BigPurplePhone handset.