BigPurpleCare Talk&Text Support - billed annually

BigPurplePhone is a little different to other mobile phones. We manage the phones much like a fleet. We can locate a lost phone, upgrade and support the phone remotely, and provide a secure callers list. We provide the SIM, and insert it for your client. If your client has a phone number they wish to keep we can arrange to port the number over to their BigPurplePhone for them.

The BigPurpleCare Service is usually included in the monthly $29.90 subscription, however if your client is paying for their BigPurplePhone SIM on their own, then many NDIS and MyAgedCare providers choose to cover the Annual Service with their NDIS or MyAgedCare funds.

BigPurpleCare covers:

• Over the phone support so our vulnerable customers do not need to deal with call centres overseas.
• Help button on the phone for Loved Ones to contact us for technial help
• All our phones have an SOS Emergency button which sends an SMS to emergency contacts with GPS location as well as the option to dial 000. 
• We support the software with upgrades and technical support
• Fleet management - so we don't have the same problems with identifying people either when they call us - a huge benefit for many!
  
• GPS Location Service so if the phone is lost, we can assist with locating it's last known position
  
• Only available with a BigPurplePhone Monthly SIM and BigPurplePhone handset.