Once you’ve decided which BigPurplePhone to buy, you’ll need a SIM and there are many choices on the market including the popular BigPurpleSIM included with all our BigPurpleCare subscriptions.
Although the BigPurplePhone is unlocked and you can buy your own SIM, there are numerous advantages in subscribing to a BigPurpleCare plan apart from being based on the Telstra 4G Wholesale network including:
- No lock in contract, just prepay month-to-month
- We install the BigPurpleSIM* and activate it for you so the BigPurplePhone is ready to use when you (or your Loved One) receive it [*If purchased at the same time]
- If you (or your Loved One) have an existing mobile number that you want to keep, we arrange for the number to be transferred to the new phone.
- No SPAM setting (optional) so only trusted contacts can call your vulnerable Loved One
- SOS/Emergency Call button sends an SMS to the Emergency Contacts with a google map showing the phone’s location. After 10 seconds, the user has the option to also call 000 and the location is automatically sent to emergency services- regardless of SIM or mobile data.
- Optimised for use with BigPurplePhone devices, ensuring the phone remains easy to use without cluttered menus or confusing settings
- Dedicated Support with access to a friendly, Australian-based customer care team trained to assist older users and people with low vision, hearing difficulties or cognitive decline to overcome technical issues, even if they stem from carrier network problems
BigPurplePhone Talk&Text
Our BigPurplePhone Talk&Text prepaid subscription incudes BigPurpleCare Support and a BigPurpleSIM which provide the following valuable features:
- Unlimited National voice calls and SMS/MMS (subject to Fair Use Policy^)
- GPS Location Service
- Free software upgrades, performed remotely
- Telstra Faults Concierge Service - no other phone does this! In other words, we’ll deal with Telstra if your calls drop out, data isn't working or there's a network outage affecting your area. Let us know and we log the fault, follow up and keep you (or your Carer) advised of the progress.
BigPurplePhone SilverFox
The BigPurplePhone SilverFox prepaid subscription incudes BigPurpleCare Premium Support and a BigPurpleSIM which includes all the features listed above as well as the following extras:
- Unlimited National video calls and data (subject to Fair Use Policy^)
- Anniversary and Medication reminders
- Private Secure social network - for photo sharing, video calls and family communication
While other SIMs focus primarily on network coverage and data speeds, the BigPurpleSIM focuses on safety, simplicity and personalised assistance to help seniors and less able users stay connected confidently.
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