Buy BigPurplePhone with MyAgedCare or NDIS

Image of a lady with her granddaugher and the words never alone

Did you know you may be eligible to purchase a BigPurplePhone through the Australian Government MyAgedCare and NDIS programs of assistance?

BigPurplePhone is a multifunctional communication system (MCS) that is used for distant communication. It is classified as Assistive Technology (AT) and is listed on the Australian Government's Geat2Go website and the Australian National Equipment Database (NED).

We can assist you with your order for a fully subsidised BigPurplePhone if you, your client or your loved one are unable to use their phone for communication.

More information on each of these programs is below:

Not sure what funding you have or could have? Visit MyAgedCare.gov.au.

Ordering a BigPurplePhone with Commonwealth Home Support Package (CHSP) funding

The BigPurplePhone Talk&Text Edition is available for Commonwealth Home Support Package (CHSP) Recipients to be included in the Geat2Go.org.au website.

Geat2Go.org.au allows Allied Professionals such as Occupational Therapists to order goods, equipment, and assistive technology (GEAT) through the National GEAT provider under the Commonwealth Home Support Programme (CHSP). The Geat2Go website is not available to the public.

Your OT will order BigPurplePhone Talk&Text Edition for you on the Geat2Go website using your CHSP funding. We will then ship it directly to you.

What if I want a BigPurplePhone SilverFox Edition and want to use my CHSP funding?

We can organise an upgrade. Just let us know as soon as your OT has ordered your BigPurplePhone Talk&Text Edition on Geat2Go. You can pay the difference over the phone with us, and we will ship your BigPurplePhone SilverFox directly to you.

(Note for OTs looking for us on Geat2Go search "big purple phone" as three separate words)

 

Ordering a BigPurplePhone with Home Care Package (HCP) funding

If your Package Manager has determined that you are eligible for a BigPurplePhone with your HCP Funding, they will order it with us, or one of our stockists using your HCP funds. As soon as your package manager has paid for your phone it is shipped.

See also: How to create an invoice or quote for a BigPurplePhone if you are a Package Manager.

 

Ordering a BigPurplePhone with NDIS funding

Firstly, speak with your OT, Support Co-ordinator or Allied professional about getting an Assessment done for a BigPurplePhone. Take your Assessment with you to your Planning Meeting to have the BigPurplePhone added to your plan.

If you are Plan Managed or Self Managed then you can purchase Assistive Technology through your NDIS funding. Simply order and pay online here on our website. You will receive an order confirmation but you can also contact us at hello@bigpurplephone.com.au and we can put the NDIS participant number on the invoice and send it to you. 

 

Will I be able to get a BigPurplePhone with the new MyAgedCare Support at Home Funding?

Yes. BigPurplePhone is specifically designed for older people who truly cannot communicate with a regular phone due to age-related disability. It is an assistive product that is used for distant communication. If you are assessed as needing assistance with distant communication, then you can be prescribed a BigPurplePhone by your local doctor, a nurse, OT or other allied health or medical professional.

BigPurplePhone has a Remote Carer Website so others can manage the phone for the person who is unable, is picture driven, has an SOS button, Medical Reminders, the ability to Speak a Message, has specially designed Video Communication which is easier to use than regular video calls, support for Switch and other Accessibility settings, it is a speaking phone, and it is AA Accessibility rated.

The BigPurplePhone is a multifunctional communication system (MCS) especially designed for seniors who cannot use regular phones.

What is a Multi Functional Communication System?

An MCS is a device that allows the user alternative ways of communication. 

MCSs are included under "Distant Communications" in the June 2025 Home Modifications - Assistive Technology (HM-AT) List. The HM-AT List is a part of the new Support At Home program. Under the new program, MCSs are included for funding, but they do need to be prescribed by a OT, Doctor, Nurse or other allied health professional. 

The Support at Home program is still being evolved, and it is our view that the language in the new HM-AT list released in June 2025 is not as clear as the previous list, released in November 2025, which referred to products like a BigPurplePhone as "Adaptive and/or Special Feature Mobile Phones".

We are busy lobbying our friends in the federal government and advocating for older people who truly cannot communicate with regular phones due to age related disability. We will update this section as we know more.

Information correct as at 28 August 2025

How to create an invoice or quote for a BigPurplePhone

Ready to create an invoice? Simply add your products to your cart here on our website and select to Create an Invoice or Create a Quote at the checkout. 

We will email you an invoice or quote to pay, and we ship upon remittance.