This Summary contains all the information you need about what is included in your purchase of the BigPurplePhone Talk&Text plan.

This Summary contains all the information you need about what is included in your purchase of the BigPurplePhone SilverFox plan.

This Privacy Policy describes how bigpurplephone.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This website is operated by bigpurplephone. Bigpurplephone offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

We offer a full refund for change of mind within 7 days of purchase so long as the phone is unused and unopened, packaging in original condition.

When you purchase a subscription your payment details will be stored securely and you'll be charged the nominated pre-paid amount each month commencing on the day you complete your transaction.

This policy aims to ensure BigPurplePhone is able to provide a quality service to all of our customers, and no customers are disadvantaged by the behaviour of others.

This policy outlines the terms and conditions of the 30-day free SIM Trial.

This policy outlines how we will deal with any complaints. It is our goal to to keep our customers satisfied, which means as few complaints as possible, and that any complaints that do arise are dealt with openly, fairly and promptly.

Most orders ship the next business day after the order has been paid.

If you choose to purchase a BigPurpleSIM, once you have placed an order, you will receive a form to set up your mobile number and ID.

Once you have completed the ID form we ship next business day, and delivery is usually the next day after that (using the Express Post network).