Did you know you may be eligible to purchase a BigPurplePhone through the Australian Government MyAgedCare and NDIS programs of assistance?

In short: if you, your client or your loved one can't use a regular phone to communicate, a BigPurplePhone may be fully subsidised — and we can help you with the order.

BigPurplePhone is a multifunctional communication system (MCS) used for distant communication. It is classified as Assistive Technology (AT) and is listed on the Australian Government's Geat2Go website and the Australian National Equipment Database (NED).

Choose your funding type to see how to order:

Not sure what funding you have, or could have? Visit MyAgedCare.gov.au.

Ordering with your funding

Ordering with CHSP funding (Commonwealth Home Support Programme) Ordered for you by your OT

The BigPurplePhone SilverFox Edition and Talk&Text Edition are available to CHSP recipients through the Geat2Go.org.au website.

Geat2Go allows Allied Professionals, such as Occupational Therapists, to order goods, equipment and assistive technology (GEAT) through the National GEAT provider under the CHSP. The Geat2Go website is not available to the public.

Your OT will order the BigPurplePhone SilverFox or Talk&Text Edition for you on the Geat2Go website using your CHSP funding. We then ship it directly to you.

Note for OTs: on Geat2Go, search "big purple phone" as three separate words.

Ordering with Home Care Package (HCP) funding Ordered for you by your Package Manager

If your Package Manager has determined you are eligible for a BigPurplePhone with your HCP funding, they will order it from us, or one of our stockists, using your HCP funds. As soon as your Package Manager has paid for your phone, it is shipped.

Package Managers: see how to create an invoice or quote below.

Ordering with NDIS funding You order online (Plan or Self Managed)

First, speak with your OT, Support Coordinator or Allied Health professional about getting an Assessment done for a BigPurplePhone. Take your Assessment to your Planning Meeting to have the BigPurplePhone added to your plan.

If you are Plan Managed or Self Managed, you can purchase Assistive Technology through your NDIS funding. Simply order and pay online here on our website. You'll receive an order confirmation — and if you contact us at hello@bigpurplephone.com.au, we can add the NDIS participant number to the invoice and send it to you.

Ordering with the new Support at Home funding Ordered for you by your Package Manager, with a prescription

If you need a BigPurplePhone and you have funds available:

  1. Ask your Doctor, Nurse, OT or Physio for a prescription;
  2. Send it to your MyAgedCare Package Manager.

Your Package Manager will order it from us, or one of our stockists, using your Support at Home funds. As soon as your Package Manager has paid for your phone, it is shipped.

Package Managers: see how to create an invoice or quote below.

What is a Multifunctional Communication System (MCS)?

An MCS is a device that gives the user alternative ways to communicate.

MCSs are included under "Distant Communications" in the June 2025 Home Modifications – Assistive Technology (HM-AT) List, part of the new Support at Home program. Under the new program, MCSs are included for funding, but they must be prescribed by an OT, Doctor, Nurse or other allied health professional.

BigPurplePhone is specifically designed for older people who truly cannot communicate with a regular phone due to age-related disability. If you are assessed as needing assistance with distant communication, a BigPurplePhone can be prescribed by your local doctor, a nurse, an OT or another allied health or medical professional.

BigPurplePhone has a Remote Carer Website so others can manage the phone for the person who is unable, is picture-driven, has an SOS button, Medical Reminders, the ability to Speak a Message, specially designed Video Communication that's easier than regular video calls, support for Switch and other Accessibility settings — it's a speaking phone, and it is AA Accessibility rated.

Information correct as at 24 March 2026

How to create an invoice or quote for a BigPurplePhone

Ready to create an invoice or quote? It takes about two minutes — and don't worry, you will not be charged.

  1. Add your products to the cart — just as if you were going to buy today.
  2. Open your cart — click the cart icon at the top right of the screen. You'll see your products in there.
  3. Go to checkout — follow the prompt from the cart screen. You will not be charged.
  4. Fill in your details — make sure the name and address are correct. This is the information that will appear on your quote or invoice.
  5. Scroll to payment options — and select either "Create An Invoice" or "Create A Quote".
  6. Click "complete order" — you'll receive an email shortly with your quote. An invoice will come through once our team reviews your order.

Once your invoice or quote is paid, we ship upon remittance.

How To: Create an Invoice or Quote